Privacy Policy for Weaver AI

1.1 Directly Provided Information

When you register or interact with our service, we collect personal information such as your name and email address for authentication and communication purposes. Payment details are processed securely through trusted third-party gateways and are not stored on our systems.

1.2 Automatically Collected Data

We automatically gather usage data, including analytics on service usage, device information (such as IP address, browser type, and operating system), and other technical data to ensure security and improve the performance of our service.

1.3 AI Training Data

Content submitted and generated during free trials may be stored indefinitely to enhance our AI models and improve our services. Personal identifiers are removed before this data is used for training purposes.

1.4 Paid Subscription Data

Content created or generated while using a paid subscription plan is kept private and is not used for AI model training. We respect the confidentiality of our paid subscribers' work and maintain strict data separation between free trial and paid subscription content.

2.1 Service Operations

Your data is used for managing your account, personalizing your experience, providing customer support and dispute resolution. For free trial users, data may also be used for training and optimizing our AI models.

2.2 Marketing Communications

By using our service, you consent to receive updates, promotional offers, and surveys via email or text messages. You may opt out of these communications at any time through your account settings or by using the unsubscribe link provided in our messages.

3.1 Third-Party Processors

We share your data with third-party service providers who assist with cloud services, payment processing, and data storage. All processors are contractually obligated to comply with applicable data protection regulations.

3.2 Legal Disclosures

We may disclose your data if required by law, in response to a court order, or when necessary to protect our legal rights or those of our users.

4.1 Technical Safeguards

We employ robust security measures for data at rest and in transit, along with regular security audits, penetration tests, and vulnerability scans to safeguard your information.

4.2 Access Controls

Access to personal data is restricted through role-based permissions and audit logs that track internal access and interactions.

4.3 Subscription Data Protection

Paid subscription data is stored with additional security measures to ensure segregation from free trial data and to maintain the privacy commitments made to our paid subscribers.

5.1 Data Subject Requests

You have the right to access, export, correct, or request deletion of your personal data, subject to applicable laws. Requests can be made through your account dashboard, and we strive to respond within 72 hours.

5.2 Marketing Preferences

You can manage your marketing communications preferences at any time via our email preference center or by following the opt-out instructions provided in our communications.